Fairfield Inn & Suites by Marriott Ottawa Airport

Exceptional customer service. Staff were friendly and eager to listen and attend to any need we presented. Edward and Vinay keep it up! Wanted to extend our stay and hotel was fully booked. Edward kept monitoring the system between 11:00 pm and 6:00 am in the morning. He managed to secure a room and saved us the bother to move to another hotel. At 7 am in the morning, he called us to confirm he had a room for us! Edward, you gave us a reason to always come back and recommend Fairfield to our friends with no hesitation at all!

We booked because of Anime Ottawa happening next door. We were three to share the room. As we were cosplaying, we came with a lot of luggage (costumes, wigs, accessories, makeup, etc). The room was very spacious and even with our stuff piled everywhere, there was still a lot of room to walk around and sit. Our room was also fitted with a small kitchenette with a sink, three large mirrors, and multiple power outlets, all if which were super helpful as we didn't get too much into each others' way as we got into costume. The ventilation in the room was very good and the bathroom is equipped with a fan. The room had a large window overlooking the EY center, so it was great to see people coming in and out of the convention hall. Shower is huge and there was a lot of counter space in the bathroom. Breakfast was included in our package, and there was a very good variety of items such as eggs, sausages, beans, hash browns, 4 different fruits, milk and oat milk, yogurt, cereal, muffins, crossants, toasts, english muffins, oatmeal, coffee, tea, and juices. Foods were different from one day to another, so you won't get tired of eating the same thing if you stay multiple days like we did. There was a lot of parking space when we stayed. Within a 10 minute drive, you can also go to Costco and T&T, and are close to many good restaurants without having to go to downtown Ottawa. And even if the hotel is next to the airport, we didn't hear a single thing from our room.

I stayed with my daughter. I liked the room, clean and spacious, all the stated amenities were there. Despite the fact that the hotel is quite close to the airport, the hotel is quiet and cosy. After a long flight it was great. The hotel transfer arrived on time and the breakfast was delicious. Also, the hotel has a business area, so you can work on the computer and print files for free if you need to. We are grateful to all the hotel staff, but especially to the receptionist Paul, whose professionalism and friendliness helped us to have a really great experience and feel welcome. Thank you.

Spacious and clean

Location with new clean facilities